Information We Collect

We collect information to provide better educational services and improve your learning experience. The types of data we gather include:

Personal Information

• Full name and contact details when you register for courses
• Educational background and professional experience for program placement
• Payment information processed through secure third-party providers
• Communication preferences and course interests

Technical Information

Our website automatically collects certain technical data to ensure proper functionality and security. This includes your IP address, browser type, device information, and pages visited on our site.

How We Use Your Information

Your data helps us deliver quality financial education and maintain effective communication throughout your learning journey.

We also use aggregated, anonymized data to improve our course content and teaching methods. This helps us understand which topics resonate most with students and where we can enhance the learning experience.

Data Sharing and Third Parties

We maintain strict control over your personal information and only share data when necessary to provide our services or comply with legal requirements.

Service Providers

• Payment processors for secure transaction handling
• Email service providers for course communications
• Cloud storage providers for secure data backup
• Analytics tools to understand website usage patterns

All third-party providers are carefully vetted and bound by strict contractual obligations to protect your data. They can only use your information for the specific services they provide to us.

Your Rights and Control

Under Taiwan's Personal Data Protection Act, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

Access and Correction

You can request to see what personal information we hold about you and ask us to correct any inaccuracies. We'll respond to such requests within 15 business days and provide the information in a clear, understandable format.

Data Portability

If you want to transfer your data to another education provider, we can provide your information in a structured, commonly used format. This includes your course history, certificates earned, and contact preferences.

Deletion Rights

You can request deletion of your personal data, though we may need to retain certain information for legal compliance or legitimate business purposes. We'll explain what can be deleted and what must be retained.

To exercise any of these rights, contact us using the information provided at the end of this policy. We may need to verify your identity before processing your request.

Data Security and Protection

Protecting your information is a top priority. We implement multiple layers of security to safeguard your personal data from unauthorized access, alteration, or disclosure.

Technical Safeguards

• SSL encryption for all data transmission
• Regular security audits and vulnerability assessments
• Access controls limiting who can view personal information
• Secure backup systems with encrypted storage

Organizational Measures

Our staff receives regular privacy training and signs confidentiality agreements. We have clear procedures for handling data breaches and would notify affected individuals within 72 hours if a significant breach occurs.

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.

Course Data: Information related to your enrollment and progress is retained for seven years after course completion to provide ongoing support and verify certificates.

Financial Records: Payment and billing information is kept for five years as required by Taiwan tax regulations.

Marketing Communications: Contact details for newsletters and course updates are maintained until you unsubscribe or request removal.

When data reaches its retention limit, we securely delete it from our systems. You can request earlier deletion in most cases, subject to legal and contractual obligations.

International Data Transfers

Some of our service providers operate servers outside Taiwan. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information.

We only work with providers in countries with adequate data protection laws or those who have committed to protecting your data through binding agreements that meet Taiwan's privacy standards.

Cookies and Website Analytics

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. You can control cookie settings through your browser preferences.

Types of Cookies We Use

• Essential cookies for website functionality and security
• Analytics cookies to understand visitor behavior (anonymized)
• Preference cookies to remember your settings and choices

We don't use advertising cookies or share cookie data with marketing companies. Our analytics are focused solely on improving the educational experience.

Changes to This Policy

We may update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

Minor updates, such as clarifications or contact information changes, will be posted here with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.